Introduction and Commitment to Privacy

POSAN is fully committed to safeguarding your privacy and ensuring that all personal information shared with us is handled responsibly, transparently, and with the highest degree of care. This Privacy Policy outlines in detail the practices, standards, and procedures we follow to collect, use, disclose, and protect any information you provide to us through our website. By visiting or using the POSAN website, you are acknowledging and agreeing to the practices described in this policy. Our commitment is not limited to basic compliance with applicable privacy laws but extends to adopting industry-leading practices to enhance the safety and security of your digital experience.

Information We Collect

We may collect various types of personal information directly from you, including but not limited to your full name, email address, phone number, shipping and billing address, payment details, and other necessary identifiers when you create an account, place an order, or engage with our customer service team. In addition, when you interact with our website, we may also collect non-personal information such as your IP address, browser type, operating system, and browsing activity. This helps us improve website performance, tailor your user experience, and ensure smooth functionality across different devices.

How Your Information Is Used

The information collected is used strictly to provide you with personalized services and to fulfill our contractual obligations. This includes processing your orders, delivering products, verifying payments, handling returns or refunds, and offering tailored product recommendations. In addition, your data allows us to enhance your browsing experience, improve customer support, and ensure that communications such as order confirmations, shipping notifications, or policy updates reach you in a timely and efficient manner. Your information is never misused or applied for purposes beyond what is clearly outlined in this policy.

Data Security and Protection Measures

POSAN takes the security of your personal data seriously and employs industry-standard technologies and best practices to safeguard it from unauthorized access, disclosure, alteration, or destruction. This includes but is not limited to secure socket layer (SSL) encryption for data transmissions, firewalls, intrusion detection systems, and secure server hosting environments. Additionally, only authorized personnel who require access to specific types of sensitive information are granted such permissions, and they are bound by confidentiality agreements and strict internal policies. These measures are reviewed and updated regularly to adapt to emerging security threats and evolving technology standards.

Sharing of Information with Third Parties

We respect your trust and assure you that your personal data is never sold, rented, or shared with third parties for marketing purposes. However, in certain circumstances, your information may be disclosed to trusted service providers such as payment processors, logistics partners, IT support providers, or fraud prevention agencies. This sharing occurs only when it is necessary for the fulfillment of orders, the provision of essential services, or compliance with legal obligations. Furthermore, in cases where disclosure is required by law, regulation, or valid legal process, POSAN reserves the right to share personal data with law enforcement or government authorities as necessary.

Cookies and Tracking Technologies

To enhance user experience, POSAN uses cookies and other tracking technologies that collect non-identifiable information. These tools allow us to analyze website traffic patterns, remember user preferences, deliver relevant content, and improve the overall performance of our digital platforms. While cookies help ensure a smoother and more personalized browsing experience, you may choose to disable or limit them through your browser settings. Please note, however, that certain website features or functionalities may not operate optimally if cookies are restricted or blocked.

User Rights and Control Over Data

As a valued user, you retain specific rights regarding your personal information. You have the right to access the personal data we hold about you, request corrections if information is inaccurate or outdated, and demand deletion under appropriate circumstances. Additionally, you may object to or restrict certain processing activities, or request that your information be transferred to another service provider where technically feasible. POSAN is committed to responding to all such requests promptly and in accordance with applicable data protection laws.

Data Retention Practices

POSAN retains personal data only for as long as necessary to achieve the purposes outlined in this Privacy Policy. Once data is no longer required for business, legal, or regulatory reasons, it will be securely deleted or anonymized. We periodically review retention policies to ensure compliance with evolving regulations and to prevent the unnecessary storage of user information.

Children’s Privacy

Protecting the privacy of minors is of utmost importance to POSAN. Our website is not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that such information has been inadvertently collected, we will take immediate steps to delete it from our systems. Parents or guardians who believe that their child has provided personal data to us are encouraged to contact us for assistance.

International Data Transfers

As POSAN serves customers worldwide, your information may be transferred to and processed in countries outside your country of residence. While data protection laws may vary by jurisdiction, we implement strong safeguards and contractual agreements to ensure that your personal data is handled with the same level of protection regardless of where it is processed.

Contact Information for Privacy Inquiries

If you have questions, concerns, or requests regarding the collection, use, or protection of your personal data, you are encouraged to reach out to us directly. You may contact our privacy team at williamhuang@posan-work.com for all inquiries related to this Privacy Policy, data rights requests, or licensing matters. We are committed to addressing concerns in a timely, transparent, and professional manner, ensuring that every user feels secure when interacting with our website.

Final Statement on Privacy Commitment

POSAN values the trust you place in our brand and digital platforms. Our ongoing mission is to balance innovation and convenience with strong respect for privacy and data protection. By adopting rigorous safeguards, transparent policies, and responsive communication practices, we aim to offer an online environment that is both safe and user-friendly. Through continuous review and improvement of our privacy measures, POSAN remains dedicated to protecting its users while providing an authentic, enjoyable, and secure digital experience.